How to buy at ListingLab

On the website

1. Find your productBrowse the catalogue by category or search for it. Each product page shows the price in ringgit, the stock, the delivery type, the warranty and its rules, and reviews from buyers.
2. Check what you getThe product page says exactly what you receive: a profile on a shared account, a private account, a redeem link, an invite and so on (what these mean). Follow its rules to keep the warranty.
3. Buy as a guest or logged inAs a guest you only enter your email: no account, no password. Logged in with Telegram or Google, you can also pay from your balance and keep every order in one place.
4. PayTap the pay button. Your item is held for 15 minutes while you pay by online banking (FPX) on the secure payment page of our provider, CHIP. A payment fee of 1% of the order (at least RM 0.15) is added when you pay by online banking (FPX). It is what our payment provider charges us. The same fee applies when you top up your balance; paying for an order from your balance adds no further fee. Logged-in customers with enough balance can pay from it instead, with one tap.
5. Get your itemInstant products appear on your order page as soon as CHIP confirms the payment, usually within a minute. Guests also get them by email. If your account uses Telegram, the bot sends them to your chat too. Products delivered by hand are completed by our admin, and your order page updates when they are done.
6. After you buyKeep the order page link. For Netflix, get sign-in and household codes on the website (log in, then "Get a Netflix code") or in @ListingLabCodeBot. If something stops working during the warranty, open a support ticket from the order.

In Telegram

1. Open @ListingLabBot in Telegram and tap Start.
2. Browse the catalogue, choose a product and tap Buy now.
3. Pay with the payment link the bot shows. If nothing arrives a minute after paying, tap "Payment already made". Do not pay twice.
4. Your item and a PDF invoice arrive in the chat.

If something goes wrong

• Paid but nothing arrived? Do not pay again. Tap "I have paid - check now" on your order page, or "Payment already made" in the bot. Still nothing? Contact support with your order number.
• The item does not work? Open a support ticket from the order while it is under warranty.
• Lost your guest order link? It is in the email we sent you. Otherwise contact support with the email address you used.